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How to check whether Subscriber email is hard bounced or not from salescloud

Last updated on December 21, 2017

Hard bounce and Date Bounce fields are in Invidual Email Results object(V5 Connector integration with Salesforce) from marketing cloud Managed package

1. In Salesforce go to your contacts tab

Screen Shot 2017-07-12 at 19.01.32

2. Click on a contact

3. Select ‘edit layout’ in the upper right hand corner

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4. Add the ‘Individual Email Results’ related list


5. Select the tool icon above ‘Individual Email Results’ ralated list

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6. In the available fields select hard bounce and Date bounced


7. Click the add button

8. Click OK


Now create a report based on Indvidual Email results and Contact objects

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